FREQUENTLY ASKED QUESTIONS
Is TeleTrack right for you?
- Spectrum “TeleTrack” Voice Technologies, Inc, was established in 1987. We have used our combined years of experience in the technology and Home Care industries to create scheduling software that is focused on making running your business a breeze. This allows you to focus on growing, instead of maintaining. Our experience, coupled with our competitive pricing and outstanding customer support, makes TeleTrack the right choice for you!
Does TeleTrack work with the Aggregator in my state?
- We are integrated with aggregator programs in several states and are continuing to add more.
- States we are fully integrated with: California, Hawaii, Illinois, Iowa, Michigan, Missouri, Nebraska, North Carolina, North Dakota, Ohio and Pennsylvania.
- States that are coming soon: Arizona, Colorado, Georgia and Texas.
- Don’t see your state listed? Ask us! We would be happy to work with you!
Can I submit Medicaid, VA or LTC billing directly from TeleTrack?
- Yes! We are integrated with Waystar so you can submit your claims with a click of the button. This works with any payor that accepts electronic claim submissions.
- In Missouri, we are also integrated with MO Healthnet so you are able to send claims directly to eMOmed.
My business is growing, can I upgrade my TeleTrack site or add features?
- Yes! If your business has grown, we grow with you. You can upgrade your TeleTrack site or include the optional features available as you need them. Click Here to see all of our features.
Does TeleTrack integrate with other companies I use?
- We are integrated with several companies to provide additional benefits and ease of use while you continue to grow your business.
- QuickBooks Desktop & QuickBooks Online
- FranConnect
- ADP, Paychexs, & Oasis. If your payroll company is not listed here, we have a universal payroll feature that will allow you to easily create a file to upload to any company making payroll a breeze.
- Tapcheck – Allows your employees to be paid when they need it between payrolls.
- Billing with Waystar and MO Healthnet for Medicaid, LTC and VA.
- Relias, Snagajob, Peoplematters and CareAcademy to assist with employee recruitment, management and training.
